Refund Policy

Last updated: 17 August 2026. This Policy applies to paid Data Scopecore enrollments confirmed by invoice. Website pricing pages are informational only and do not themselves create a charge.

Eligibility

Full refunds are available if you cancel a live cohort seat at least 14 days before the first session and you have not downloaded more than 20% of self-paced materials tied to that seat.

Timeframe to request

Submit refund requests within 14 days of payment for self-paced lab access if less than two modules have been marked complete, or within the live-cohort window above.

Full vs partial refunds

Full refunds apply when eligibility criteria are met. Partial refunds (typically 50%) may be offered if a live cohort is canceled by Data Scopecore after you attended one session, or if a documented technical failure prevents access for more than seven consecutive days.

Non-refundable items

Completed Pulse Check desk sessions, custom Full Funnel Desk work already delivered, third-party venue fees itemized on an invoice, and seats transferred to another teammate are non-refundable.

Refund process

Email contact@data-scopecore.digital with your invoice number, enrollment ID, and reason. We confirm eligibility within five Bangkok business days.

Processing time and method

Approved refunds are returned via the original payment method within 10–15 Bangkok business days after approval. Bank timelines may add a few days.

Cancellation by Data Scopecore

If we cancel a cohort, you may transfer to a later date or receive a full refund of tuition paid for that cohort.

Exceptions

Mandatory consumer protections under Thai law take precedence where they grant stronger rights than this Policy. Force majeure events may delay sessions without automatic refunds when a reschedule is offered within 90 days.

Contact for refund requests

contact@data-scopecore.digital · Phone 662 2376253 · Office address as listed on the Contact page.